Privacy Policy

Last updated: March 12, 2026

1. Who We Are

DevDen ("DevDen", "we", "our", or "us") provides software development, AI integration, and digital consulting services. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our website, submit forms, or otherwise interact with us.

2. Information We Collect

We may collect the following categories of personal information:

• Contact information: name, email address, phone number, company, and message content.
• Project information: business goals, technical requirements, and service needs you share with us.
• Technical information: IP address, browser type, device information, referring pages, and site usage data.
• Communication data: records of emails, form submissions, and customer support interactions.

3. How We Collect Information

We collect information directly from you and automatically through website technologies:

• When you submit contact forms or request a quote.
• When you subscribe to newsletters or updates.
• When you communicate with us by email or web form.
• When you browse our website and interact with content.

4. How We Use Personal Information

We use personal information for legitimate business purposes, including to:

• Respond to inquiries and provide requested services.
• Prepare proposals, deliver projects, and manage client relationships.
• Improve website functionality, performance, and security.
• Send service updates and marketing communications (you may unsubscribe at any time).
• Comply with legal obligations and protect against fraud, abuse, or unauthorized activity.

5. Legal Bases for Processing

Where required by law, we process personal information based on one or more of the following legal grounds:

• Your consent.
• Performance of a contract or steps requested before entering into a contract.
• Our legitimate interests (for example, service improvement and fraud prevention).
• Compliance with legal obligations.

6. Cookies and Similar Technologies

We use essential cookies and similar browser storage technologies to operate the website and remember preferences. We also use Google Analytics 4 only when you accept optional cookies via our cookie controls. You can manage cookies through browser settings, though disabling them may affect certain site features.

7. Sharing Personal Information

We do not sell personal information. We may share information with:

• Service providers that help us host, secure, analyze, or operate the website and communications.
• Professional advisors (for example, legal or accounting) where required.
• Law enforcement or regulators when required by applicable law or valid legal process.
• Successors in the event of a merger, acquisition, or sale of all or part of our business.

8. International Data Transfers

Your information may be processed or stored in jurisdictions outside your province, state, or country. Where required, we use reasonable safeguards to protect personal information during cross-border transfers.

9. Data Retention

We retain personal information only as long as needed for the purposes described in this policy, including legal, accounting, security, and contractual obligations. We then delete or anonymize information where reasonably practicable.

10. Security

We use administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Your Privacy Rights

Subject to applicable law, you may have rights to access, correct, delete, or receive a copy of your personal information, as well as the right to withdraw consent or object to certain processing. You may also have the right to lodge a complaint with a privacy regulator.

To make a privacy request, contact us at info@devden.ca. We may need to verify your identity before processing requests.

12. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us.

13. Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for the privacy practices of those third parties. Please review their privacy policies separately.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last updated" date.

15. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, contact us at info@devden.ca.